Hours: The Unemployment Contact Center has representatives available 8 a.m. through 4:15 p.m. CST, Monday through Friday. The Contact Center is closed on state holidays. Consequently, payments may be delayed during the
week in which the holiday falls.
Your unemployment claim can only be discussed with you. If a family member or friend calls for information, you must be available to give us permission to speak with them EACH time that you call.
Written inquiries may be submitted to us by mail at:
Kansas Unemployment Contact Center
P.O. Box 3539
Topeka, KS 66601-3539
Or by fax at: (785) 296-3249
All written correspondence must include
• Social Security number
• First and last name
• Mailing address
• Telephone number you can be reached at during daytime hours
Disclaimer: The information listed here does not have the effect of law or regulations, but may help answer questions you have about your claim. If you have questions or a problem with your claim that is not covered on this site, please contact the Unemployment Contact Center.